Areas we cover

We cover Edinburgh, the Lothians, Stirling, Falkirk, Dunfermline, Kirkcaldy, St. Andrews and the Fife area. We occasionally do work further afield in Glasgow and beyond, so just ask if you're outwith our usual service areas and we'll do our best to accommodate.

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Frequently Asked Questions

Do you supply invoices?


Yes we do.




What's a cube?


A cube is another term for a cubic yard, equal to 3ft x 3ft x 3ft (up to 50 kg).




Do you do same day waste collection?


Yes, subject to availability. We're open from 08:00 a.m. to book an uplift.




How much can you uplift or collect?


As much as you need. Our Luton van carries 22 cubic yards or up to 1.25 T per load. We are members of commerical waste management and recycling sites across Scotland. We collect single items to mutliple van loads.




Why is this better than skip hire?


  1. We're often cheaper because you're only paying for what you need removed.
  2. We're easier and quicker because we do the work for you.
  3. We're better and the eco-friendly choice, ensuring lttle or nothing goes to landfill.
  4. We're able to recycle items that some skip companies will not allow, such as:
  • Plasterboard
  • Electrical equipment (WEEE)
  • Computers, monitors and TVs
  • Fridges and freezers
  • Batteries




Can you collect and dispose of fridges and freezers?


Yes we can. We collect domestic and commercial sized units. All fridges and freezers incur a surcharge.




Do you uplift mattresses?


Yes we do. There is a small surcharge of £10 per mattress. This cost is subject to change at any given time but we will confirm this with you when we quote.




Do I need to be there when you clear waste and uplift items?


No. As long as there is access and the quote and payment have been confirmed, we can clear the waste away without the need for you to travel to the site. Waste transfer notes are sent electronically and are contact free.




Do you supply a waste transfer note?


Waste transfer notes are sent electronically and are contact free.




Are you SEPA licensed and insured?


Yes we are. Our Waste Carrier number is WCR/R/1150712. We hold full public liability insurance with Glendinning. https://www.sepa.org.uk




Are you WEEE compliant?


Yes we are and will collect and dispose of waste, electrical and electronic equipment in compliance with UK Waste Regulations 2013.




Things we can't collect


If you're unsure whether you need a consignment note or if your item is hazardous or may be prohibited, please contact us for help. Prohibited items include:

  • Asbestos
  • Biological or medical waste
  • Oil, petrol, diesel
  • Raw meat / fish
  • Toxic substances, noxious chemicals.




Do you collect out of hours?


Call, text, whatsapp or email us today to arrange a special collection, subject to availability.




Are you open 7 days a week?


Yes, weekend bookings should be made 2 weeks in advance, subject to limited slots.




Can you help with flood-damaged households?


We can help by working with you and make you a priority. For emergency removals and responsive waste support, call us today. Ootnoo is a licensed waste carrier and we will do our best to make the process as swift and as easy as possible for you.




Can you dismantle items if required?


Yes we can and are full of stories and experiences about things we've dismantled before to get out of awkward places.





 
 

OOTNOO LIKES MAKING
THINGS GO ROUND. 

WE FILL OUR TIME
INSTEAD OF LAND.

SORTING AND
SEPARATING FOR
RECYCLING INSTEAD OF
COSTLY LANDFILL.

MORE THAN 500 TONNES 
NOT IN THE GROUND
AND NEVER REUSED
JUST RECYCLED.

OUR ETHOS IS TO BE KIND
TO OUR CUSTOMERS,
COMMUNITIES AND OUR ENVIRONMENT.